Effective Date: 01.06.2025
PAY LONDON LTD
Introduction
PAY LONDON LTD ("PAY LONDON", "we", "us", "our") is an FCA-registered Electronic Money Institution (EMI), registration number 900900. Under the Electronic Money Regulations 2011 (EMRs) and Payment Services Regulations 2017 (PSRs), we are required to implement rigorous safeguarding practices to protect client funds.
Safeguarding Your Funds
PAY LONDON maintains safeguarding measures to protect your funds by:
Your Rights and Responsibilities
Clients have the right to request information about how their funds are safeguarded. Clients are responsible for promptly notifying PAY LONDON of any discrepancies in account statements or transactions.
Contact Us
For questions about our safeguarding policies or practices, please contact us:
PAY LONDON LTD
Dragon Suite St Georges House, 15 Hanover Square, London, United Kingdom, W1S 1HS
Email: support@pay.london
PAY LONDON LTD
Introduction
PAY LONDON LTD ("PAY LONDON", "we", "us", "our") is an FCA-registered Electronic Money Institution (EMI), registration number 900900. Under the Electronic Money Regulations 2011 (EMRs) and Payment Services Regulations 2017 (PSRs), we are required to implement rigorous safeguarding practices to protect client funds.
Safeguarding Your Funds
PAY LONDON maintains safeguarding measures to protect your funds by:
- Segregation of Funds
- We keep client funds separate from our own funds. Client money is held in specially designated safeguarding accounts with regulated banking institutions, clearly identified as client funds.
- Protection in Case of Insolvency
- Funds held in safeguarding accounts are legally protected and remain separate from PAY LONDON’s operational funds. In the unlikely event of our insolvency, client funds are protected from claims by our creditors.
- No Interest on Client Funds
- As an EMI, PAY LONDON does not pay interest or provide other monetary benefits on safeguarded client funds.
- Regular Reconciliation and Monitoring
- We conduct daily reconciliations of safeguarded funds to ensure accuracy and compliance with regulatory standards. Regular audits and independent reviews are conducted to maintain ongoing compliance.
- Transparency and Accountability
- PAY LONDON ensures transparent communication with clients regarding safeguarding procedures. Our safeguarding processes are reviewed regularly and audited independently to ensure continued compliance with FCA regulations.
- Regulatory Oversight
- PAY LONDON complies fully with all FCA safeguarding requirements, reporting regularly and transparently to regulatory bodies to uphold the highest standards of client fund protection.
Your Rights and Responsibilities
Clients have the right to request information about how their funds are safeguarded. Clients are responsible for promptly notifying PAY LONDON of any discrepancies in account statements or transactions.
Contact Us
For questions about our safeguarding policies or practices, please contact us:
PAY LONDON LTD
Dragon Suite St Georges House, 15 Hanover Square, London, United Kingdom, W1S 1HS
Email: support@pay.london