Effective Date: 01.06.2025

PAY LONDON LTD

Introduction
These conditions outline the terms under which PAY LONDON LTD ("PAY LONDON", "we", "our"), registered under company number 11100986, acquires and processes payments in multiple currencies, cryptocurrencies, and various payment methods, including debit cards, credit cards, bank transfers, and crypto wallets.

1. Payment Methods Accepted
PAY LONDON accepts payments through:

• Debit and Credit Cards (Visa, MasterCard, American Express, etc.)
• Bank Transfers
• Cryptocurrencies (Bitcoin, Ethereum, and other supported cryptocurrencies)
• Crypto Wallets
• Other digital payment methods as explicitly agreed

2. Currency Acceptance
PAY LONDON acquires payments in major global currencies, including but not limited to GBP, USD, EUR, CHF, JPY, AUD, CAD, and cryptocurrencies as listed on our website.

3. Payment Processing and Settlement

• Payments are processed according to applicable security standards and protocols, including PCI DSS compliance.
• Settlements are made into the client’s designated PAY LONDON multi-currency account.
• Cryptocurrency payments are credited based on market exchange rates at the time of transaction confirmation.

4. Fees and Charges

• Fees applicable for payment acquisition, currency conversion, and cryptocurrency processing are outlined clearly on our website and client dashboard.
• Clients explicitly acknowledge that additional charges may apply based on the payment method, currency conversion, and regulatory obligations.

5. Refunds and Chargebacks

• Refunds and chargebacks will be processed according to card schemes, banking networks, and applicable cryptocurrency protocols.
• Clients accept responsibility for all chargeback and dispute fees associated with payments processed through PAY LONDON.

6. Security Measures

• PAY LONDON employs rigorous security protocols to ensure payment data protection.
• Clients must follow provided guidelines for secure payment acceptance to minimize fraud and chargebacks.

7. Compliance and Documentation

• PAY LONDON adheres strictly to AML, KYC, and regulatory standards. Clients may be required to provide supporting documentation for payment processing.
• We reserve the right to suspend or reject payments that do not comply with our compliance requirements or are suspected of fraudulent or illegal activities.

8. Liability and Indemnification

• PAY LONDON is not liable for losses arising from delays, errors, fraudulent transactions, market volatility affecting cryptocurrency value, or failures by third-party networks.
• Clients indemnify PAY LONDON against claims arising from non-compliance, disputes, or chargebacks associated with their transactions.

9. Amendments to Conditions

• We reserve the right to amend these Payment Acquiring Conditions by providing clients with at least 7 days' notice via email or account notification.

10. Governing Law and Dispute Resolution

• These conditions are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of English courts.

11. Contact Information
For queries or issues related to payment acquisition:
PAY LONDON LTD
Dragon Suite St Georges House, 15 Hanover Square, London, United Kingdom, W1S 1HS
Email: payments@pay.london