Effective Date: 01.06.2025
PAY LONDON LTD
Introduction
PAY LONDON LTD ("PAY LONDON", "we", "us", "our"), registered under company number 11100986, with registered office at Dragon Suite St Georges House, 15 Hanover Square, London, United Kingdom, W1S 1HS, is committed to protecting the privacy and security of your personal information. This policy outlines how we collect, use, share, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Information We Collect
We collect and process the following types of personal information:
2. How We Use Your Information
Your personal information is used for:
3. Legal Basis for Processing
We process your data based on:
4. Sharing Your Information
We may share your personal information with:
5. International Transfers
We may transfer your data internationally, including outside the European Economic Area (EEA). Such transfers will comply with data protection regulations, including ensuring adequate safeguards.
6. Data Retention
Your data is retained only for as long as necessary to fulfill the purposes outlined above or to comply with legal and regulatory obligations.
7. Your Rights
Under data protection law, you have the following rights:
8. Security Measures
We implement robust security measures to protect your personal information against unauthorized access, disclosure, or misuse.
9. Updates to this Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through notifications in your personal account dashboard.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
PAY LONDON LTD
Dragon Suite St Georges House, 15 Hanover Square, London, United Kingdom, W1S 1HS
Email: privacy@pay.london
PAY LONDON LTD
Introduction
PAY LONDON LTD ("PAY LONDON", "we", "us", "our"), registered under company number 11100986, with registered office at Dragon Suite St Georges House, 15 Hanover Square, London, United Kingdom, W1S 1HS, is committed to protecting the privacy and security of your personal information. This policy outlines how we collect, use, share, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Information We Collect
We collect and process the following types of personal information:
- Identification information (e.g., name, date of birth, passport or ID document).
- Contact information (e.g., address, email address, phone number).
- Financial information (e.g., bank details, transaction history).
- Device and usage data (e.g., IP address, browser type, operating system).
2. How We Use Your Information
Your personal information is used for:
- Providing and managing our services, including current accounts, multi-currency wallets, and debit card services.
- Verifying identity and preventing fraud and money laundering.
- Complying with our legal and regulatory obligations.
- Improving and personalizing our services.
- Communicating important service updates and information to you.
3. Legal Basis for Processing
We process your data based on:
- Contractual necessity (e.g., to provide our services).
- Legal obligations (e.g., compliance with FCA, AML, and other regulations).
- Legitimate interests (e.g., fraud prevention, improving our services).
- Your explicit consent, where required.
4. Sharing Your Information
We may share your personal information with:
- Regulatory authorities, including FCA and AML authorities.
- Correspondent banks and financial institutions.
- Partners, service providers, and payment processors.
- Law enforcement and governmental authorities, where legally required.
5. International Transfers
We may transfer your data internationally, including outside the European Economic Area (EEA). Such transfers will comply with data protection regulations, including ensuring adequate safeguards.
6. Data Retention
Your data is retained only for as long as necessary to fulfill the purposes outlined above or to comply with legal and regulatory obligations.
7. Your Rights
Under data protection law, you have the following rights:
- Access: Request copies of your personal data.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal requirements.
- Restriction: Request restriction of data processing.
- Objection: Object to processing of your data for legitimate interests or direct marketing.
- Portability: Request transfer of your data to another service provider.
8. Security Measures
We implement robust security measures to protect your personal information against unauthorized access, disclosure, or misuse.
9. Updates to this Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through notifications in your personal account dashboard.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
PAY LONDON LTD
Dragon Suite St Georges House, 15 Hanover Square, London, United Kingdom, W1S 1HS
Email: privacy@pay.london